WATER & UTILITIES

Hydrants

Only authorized water haulers can take water from hydrants. Through the permitting program, there are many legitimate users of fire hydrants. However, every year thousands of litres of water are take illegally from hydrants in our municipality. Illegal use of hydrants increases water system costs and threatens water quality.

Reporting illegal hydrant use

If you want to know if a company taking water from a hydrant in your neighbourhood has a permit and is complying with that permit, please record the:

  • Company name
  • Vehicle license plate number
  • Approximate location of the hydrant

Please report this information to the Engineering and Public Works Commission.

Accessible formats available upon request. Contact 905-640-1900 or customer.service@townofws.ca for assistance.
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